Ontario Low-Income Energy Assistance Program
LEAP
Emergency financial help for eligible low-income Ontario electricity and natural gas customers facing disconnection or unable to pay a security deposit.
Useful Tips for Applying
Up to $1,500 for electricity and $1,500 for natural gas per year (2026, varies). Can also cover arrears and security deposits.
Who May Qualify
Ontario households with income below set thresholds who are facing an energy bill crisis.
Required Documents
Your energy bill, proof of income, and an application through a LEAP intake agency.
How to Apply
Contact a LEAP intake agency (often a social services agency) that submits the application on your behalf.
Common Mistakes to Avoid
Contacting the utility directly instead of a LEAP agency. Waiting until you are disconnected — apply before the disconnection date.
Preparing an application?
The Application Helper walks you through each question on this benefit's form in plain language.
Application denied?
If your application is turned down, the Appeals Guide explains filing deadlines, escalation levels, and where to find free legal and advocate help.
Resources in this area
Community Living Ontario
Community Living Ontario is a provincial non-profit organization that advocates for people who have an intellectual disability and their families across Ontario. It works alongside 128 local agencies and advocates with people who have intellectual disabilities to build inclusive communities.
View details Legal ServicesARCH Disability Law Centre
ARCH Disability Law Centre is a specialty legal clinic that practices exclusively in disability rights law. Since 1979, ARCH has been a leader in disability rights advocacy and test case litigation, dedicated to defending and advancing the equality rights, entitlements, fundamental freedoms, and inclusion of persons with disabilities with low income in Ontario. ARCH is primarily funded by Legal Aid Ontario and provides legal advice, representation in test cases and human rights matters, public legal education, and law reform.
View details Equipment & Assistive TechCogeco Accessibility Services
Cogeco offers accessibility accommodations for customers in Ontario and Quebec including large-print and braille billing, TTY relay services, closed captioning, described video, and accessible customer service. Cogeco also participates in the Connecting Families program for low-income households.
View detailsAccessible Compass is an independent guide — we are not a government agency and do not process applications or approve benefits. We provide general information only, not legal, medical, or financial advice. Program rules may change. Always confirm with official government sources.
