Got Denied? Here's What To Do
A denial is not the end. Being denied does not necessarily mean the process is over. Many programs offer reconsideration or appeal options. This guide walks you through how to appeal effectively.
2 min readStep 1 of 6
Keep going — you're making progress.
Appeal Checklist
0 of 12 complete
Don't panic — a denial is not the end
Applications for disability benefits can be denied for many reasons. If you receive a denial, review the decision carefully, note the deadline, and follow the program's reconsideration or appeal process. A denial letter does not mean you don't qualify. It may just mean the application was incomplete, unclear, or lacked the right medical documentation.
Tip: Read the denial letter carefully. It will tell you the specific reason. That reason is your roadmap for the appeal.
Act fast - deadlines are strict
Every program has a window to file an appeal after a denial. Missing this deadline can mean starting the entire process over from scratch.
Get stronger medical evidence
A common reason for denial is insufficient medical documentation. For your appeal, you need your doctor or specialist to be specific: not just your diagnosis, but how your condition limits your daily functioning, your ability to work, and how long this is expected to last.
Tip: Ask your doctor to complete a detailed functional capacity assessment, not just a brief letter. The more specific, the better.
Get help - you don't have to do this alone
Disability advocates, legal aid clinics, and community legal workers can help you prepare your appeal at no cost. Some organizations specialize entirely in CPP-D or provincial disability appeals. Having a representative can help you prepare a stronger appeal and navigate the process.
Tip: Legal aid is available in every province. You do not need to hire a private lawyer for most disability appeals.
Understand the appeal levels
Most programs have multiple levels of appeal. If the first reconsideration is denied, you can usually escalate to a tribunal or board. These hearings give you a chance to present your case in person or in writing. At this stage, you may bring a representative — free help is available from legal aid and disability advocacy organizations.
Reconsideration > Social Security Tribunal (General Division) > Appeal Division
Internal Review > Social Benefits Tribunal
Internal Review > AISH Appeal Panel
Reconsideration > Employment & Assistance Appeal Tribunal
Tip: Tribunals are less formal than court. You can speak for yourself and bring supporting people with you.
Keep records of everything
Document every phone call (date, time, name of person you spoke with), keep copies of every letter and form you submit, and always send important documents by registered mail or with a delivery confirmation. Bureaucratic errors happen, and your records protect you.
Tip: Create a dedicated folder (physical or digital) for your entire appeal. You may need to reference documents months or years later.
Common Mistakes to Avoid
- Missing the appeal deadline. Most programs give only 30 days.
- Re-submitting the same application without new medical evidence.
- Assuming a denial means you don't qualify. A strong reconsideration or appeal can give you another opportunity to address gaps, provide additional evidence, and respond to the reasons for denial.
- Handling a tribunal hearing without free advocate or legal aid help.
- Not keeping copies of everything you submit.
Related Guides
Related resources
Preparing an application or appeal?
The Application Helper walks you through each question on a benefit form in plain language - we guide you, never fill it for you.
Accessible Compass is an independent guide — we are not a government agency and do not process applications or approve benefits. We provide general information only, not legal, medical, or financial advice. Program rules may change. Always confirm with official government sources.
