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Dedicated Accessible Transit Service (DATS)

Dedicated Accessible Transit Service (DATS) is the City of Edmonton's door-to-door shared transit service for residents who cannot use regular transit because of a physical and/or cognitive disability. Eligibility is determined on a case-by-case basis and a registration process is required.

Edmonton, Alberta Standard Edmonton transit fare (Arc card, cash, or transfer). Mandatory attendants ride free.
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Contact & details

Office hours

Booking/Registration: Monday to Friday 7:30am to 5pm, Saturday and Sunday 7:30am to noon (closed holidays).

Service area

Edmonton

Cost

Standard Edmonton transit fare (Arc card, cash, or transfer). Mandatory attendants ride free.

Accessibility features

wheelchair accessibledoor-to-doorshared ride

Services offered

Door-to-door shared accessible transit for eligible registered clients; trips can be reserved, subscription, or same-day (book up to 3 days in advance).

Who is eligible

Edmonton residents who cannot use regular transit because of a physical and/or cognitive disability. Eligibility is approved case-by-case and may apply only to specific trips or times.

Referral requirements

Registration required. Call 780-496-4567 (option 3) to check eligibility and to register; staff will confirm which forms to send.

Disability types served

physicalcognitive
Last verified August 18, 2026

Next recommended step

See which disability benefits you may qualify for based on your situation.

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Answer a few quick questions and the Support Finder will match you to federal and provincial programs you may be eligible for.

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Accessible Compass is an independent guide — we are not a government agency and do not process applications or approve benefits. We provide general information only, not legal, medical, or financial advice. Program rules may change. Always confirm with official government sources.

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